Showing posts with label PPC. Show all posts
Showing posts with label PPC. Show all posts

Tuesday, March 27, 2012

Top 10 PPC Campaign Mistakes

PPC advertising is a powerful mechanism for creating new customers. It is; however, one that is ripe with trip wires, snares, and third rails. Below lists the top 10 most common PPC campaign mistakes that prevent companies from finding a pot of gold.

10. Not Using Geographical Targeting

Whether you're an international conglomerate or a localized small business, geographical targeting is tremendously important. Avoid wasted spend by only targeting the areas that offer maximum ROI.
For small businesses, maximum return might only occur within — say — a 20 mile radius. Also, companies selling higher-end services can benefit by targeting higher income regions.
Finally, large companies benefit breaking out campaigns on a geographical basis as country-by-country performance can vary greatly based on a wide range of factors such as disposable income, need, spending habit, currency strength, etc.

9. Not Using Site Exclusion

Site exclusions remove high-click, low yield partner sites from the display network. Avoid thousands of dollars in wasted spend by consistently removing sites/pages that are not a logical fit for your target audience.
To do this, simply select the "Networks" tab, select the "show details" link next to "automatic placements" and check and remove all underperforming/undesirable sites.

8. Failing to Recognize the Existence of Match Types

PPC newbies can often frequently don't realize the tremendous power of match types. Below lists how each of the four match types handle the keyword "red kite":
  • Exact Match: Triggers ads only when the exact phrase "red kite" is queried.
  • Phrase Match: Triggers ads that include the exact phrase "red kite" and any words or phrases that surround it such as "red kites" or "red kites miami."
  • Broad Match: Displays ads for an even wider range of keywords, including variations that only loosely match such as "fly kites" (although more control can be used through broad match modifier
There is significant opportunity within each of these keyword umbrellas. For example, broad match keywords often have a lower bid price than their exact match counterparts, and can be relatively controlled with an abundance of negative keywords. Additionally, you can find opportunity in the long-tail with specific high bids dedicated to longer tail keywords with less search volume.

7. Not Utilizing Negative Keywords

Negative keywords are life preservers for your accounts. Regardless of the match type, negative keywords prevent your ads from being displayed when unattractive modifiers accompany your broad and match phrase terms. For example, the keyword "Chicago legal services" might be a great keyword, but "free Chicago legal services" is a resource draining keyword.
Adding negative keywords are simple, and you can find great negative through google's keyword tool or by going into the keywords tab and selecting "See search terms all."

6. Not Separating Search/Display Campaigns

We can't help but blame Google for this one. Google essentially forces new campaign creators to opt-out of the display network, which is likely to be tremendously confusing for beginners.
It's incredibly wise for businesses to have campaigns segmented based on Network type. The reason is simple: in all likelihood, performance will be significantly better in the Search Network than the Display Network.
Separating these campaigns offers maximum control over budget allocation, which allows you to reap higher ROI in the early stages of a campaign. After your higher ROI budget is maxed, it then makes sense to begin to dial up the display network.
A quick fix is to copy your campaign in Google Adwords Editor, rename your campaigns based on the network, and adjust the selected networks in the setting tab.

5. Being an Adwords-only Organization

Clearly, Google Adwords has more than a 2:1 advantage in market share, but many companies miss the enormous opportunity that lies in MSN. As I've previously written, an MSN campaign can be created in just 15 minutes and often offers cheaper CPC's and cost per conversions. It's a great way to give overall performance a 20 percent lift.

4. Selecting keywords that are too broad

Many companies make the painful mistake of targeting keywords that are too broad. Specificity is paramount in pay per click advertising, as broadness directly correlates with saturation, expensive costs, low match, and negative ROI.
A perfect example is when a company selling fine cheeses advertises for the keyword "appetizers." While a fine cheese makes for a great starter, who's to say the searcher isn't a lactose intolerant DIY chef looking to whip a quick appetizer for dinner guests? Look for keywords that communicate not only direct product/service, but also intent (in this case "fine cheeses online" while produce higher returns).

3. No Ad Testing

Ad tests are paramount in determining the words, phrases, and propositions that appeal the most to your target audience. Maybe it's a tempting offer (free shipping) or a quick testament to your company's credibility (90 percent success rate). Ad testing is a powerful way to improve campaign performance.
To start, try testing at three different ads per ad group (set ad rotation to even). I first recommend testing three philosophically different ads. Once you have a sample of 300 clicks per ad, you should be able to begin to determine winners and losers by ROI. Be careful not to judge by CTR alone, as high click through rates can actually be detrimental to a campaign if they do not result in conversions.
For phase two of ad testing, experiment with language refinement to further boost returns. You should find that strong adjectives such as "powerful" go along way in further improving your ad. Again, keep your first winning ad as the control.

2. Sending Users to the Homepage

My one rule to PPC: control the user experience as tightly as possible. Use research, testing, and analytics to discover exactly what matters to your users and then deliver a tight, visually engaging experience to fit their needs.
Sending a user to the homepage enables them to, by and large, determine their own experience. Imagine your hard-fought budget disintegrating as users click your "about us", "mission", and "sitemap" before bouncing.
Instead, use landing pages that specifically relate to the users search intent. This should include headlines, content, text, images, and call-to-actions. Find a more detailed explanation of conversion rate optimization here.

1. Not Conversion Tracking

This is the Ted Bundy of PPC campaign killers. No conversion data at any level means that a campaign is essentially flying blind (which is scary since the vast majority of campaigns I've taken over are fraught with waste even with campaign tracking).
Conversion data allows users to quickly understand the financial returns from a campaign, ad group, and keyword level. This data affects every aspect of campaign optimization from ad testing to landing page performance to bid adjustments.
source:-http://searchenginewatch.com/article/2163090/Top-10-PPC-Campaign-Mistakes

Monday, March 26, 2012

3 Steps of PPC


Thunderbird Online is the online professional development division of the #1-ranked Thunderbird School of Global Management. Our goal was to generate more leads so that we could increase enrollment in our executive certificate programs.  
By using HubSpot for blogging, managing our increased social media presence, and SEO, we were able to achieve that goal, and can even quantify the benefit that we derive from HubSpot from our markedly increased PPC lead generation.
The Result:  Thunderbird Online has seen a 444% increase in our PPC lead generation efforts in the last seven months.  
For news on Digital Marketing Contest 2012 please visit this blog DigitalMarketingContest2012 regularly.

STEP 1:  Test your landing pages

We realized quickly from our consulting calls with HubSpot that landing pages were going to be the fastest way we would see an increase in leads.  We started small, and focused on landing pages for LinkedIn campaigns.   We began there because we already saw that the leads were highly qualified, and wanted to receive more qualified leads from that particular lead source.
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STEP 2:  Decide what your form will look like.
We have generated the most leads from the above landing page, keep the form short, and only include mandatory information that we need.  We use a landing page similar to this on online ads and also have it embedded on our website. 
On the back end of the form, we customize the hidden fields so we know the campaign, country targeting, and media information that will filter into our HubSpot reports for more qualified analytics on which campaigns are working the best for us in terms of ROI. 
We found that we get the most conversions when we only request the necessary information including:
  • Name
  • Phone Number
  • E-mail Address
These pieces of information give our enrollment counselors enough information to reach out to the prospect and know their initial program of interest.  From there, our enrollment team will make contact and gather the additional lead information so the length of the form does not cause the prospect to abandon the page.
Step 3:  Continue to modify your ads as you see them working.
Thunderbird Online has implemented specific landing pages for all online ads.  We expanded and modified our ads for Google, Facebook, and other PPC providers we work with for lead generation. We now have a customized landing page for every online ad and/or campaign, trade show, and event we attend so the prospect has a truly custom experience when they engage with Thunderbird Online. 
In addition, we have also included CTA’s with forms on our most viewed website pages, and are in the process of adding a CTA and form to all pages on our website.  With the increase in PPC leads and organic traffic using HubSpot, we understand it is now necessary to create the custom experience for prospects throughout every page of our website.
What we have seen to be successful is to utilize HubSpot analytics to determine what landing pages get the most conversions.  Below you can see a snapshot of our most successful landing pages with conversion rates ranging from 34% - 45%.  (The above image of the landing page is the “Syllabus Download – Global Leadership”)  We now know that the particular format we used for these landing pages will most likely be effective for other avenues, and have modified our landing pages to include the similar layout and content strategy.
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Tuesday, March 13, 2012

Paid Search Spend Down 6.4% in Q4 2011 [Report]

The digital ad market ended 2011 on a down note, with investments in search and display both falling about 6 percent in the final quarter, according to new data from Kantar Media.

DigitalMarketingContest2012
Paid search was down 6.4 percent from the same period in 2010, led by pullbacks from the financial, insurance, and local sectors. Display spending dropped 5.9 percent as auto manufacturers, telecom providers, and travel companies tightened their belts.
The quarter was a tough one for advertising across the board, dropping by 1 percent from the same period a year ago. While the drop itself wasn't severe, it was the first quarterly decline since the end of 2009, representing a setback to what many had hoped was the start of a recovery.
For the year as a whole, overall Internet spending rose by just .4 percent. Paid search declined 2.8 percent and display fell 5.5 percent.
“The contrast of resilient TV spending and waning budget allocations to other traditional media was plainly evident at the end of 2011,” said Jon Swallen, SVP of research at Kantar Media Intelligence North America. “Some mature digital media formats were also touched by the year-end tide of reduced spending. Whether this is an isolated occurrence or an early sign of digital dollars moving more quickly towards emerging and unmeasured digital platforms bears watching as 2012 unfolds.”
sources:-http://searchenginewatch.com/article/2158915/Paid-Search-Spend-Down-6.4-in-Q4-2011-Report